We are committed to always keeping your data safe and secure. After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at inquiry@brandcavalheiro.com

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

Why we collect it: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site such as assessing the success of our advertising and marketing campaigns. We also use this information to set default options for you (such as language and currency).

Where we collect it: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order information

Why we collect it: To provide products or services to you to fulfill our contract, to process your payment information, arrange for delivery, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Where we collect it: Provided by you.

Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer support information

Personal Information collected: Email, phone number.

Why we collect it: So that you get the best possible customer service.

Where we collect it: Provided by you.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• We may share your information to companies who help get you orders to you. This includes payment service providers, warehouses, order packers, delivery companies and address validation service providers.
• We do not, and will not, sell any personal data that directly identifies you to any third party. We may however, provide third parties such as our brand partners with information about our customers and their purchases. We will make sure that this information does not identify you. We will anonymizing the information or remove personal identifiers from it.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

•  We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
•  We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

Marketing Messages

When given the permission to, we will send you marketing messages to keep you updated of what we are up to. You can control the marketing communications you receive from by clicking on the ‘unsubscribe’ link in any marketing email you receive. Please be advised that opting out of marketing messages will not stop service communications, such as order updates, or where you have asked for a specific ‘back in stock’ notification. 

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Your Rights

• You reserve the right to be informed about how your personal information is being used.
• You reserve the right to access the personal information we hold about you.
• You reserve the right to request the correction of inaccurate personal information we hold about you.
• You reserve the right to request that we delete your data, or stop processing it or collecting it, in some situations.
• You reserve the right to stop direct marketing messages.

Cookies

We use cookies when you visit our website. You can choose not to allow cookies but keep in mind that may impact your experience on our site. We use cookies for essential operations such as site navigation, to give you personalised advertisement and shopping experience, analyse our web traffic, understand and improve our advertisement campaigns and allow you add items to your shopping cart or like items.